News and Data
Our data includes valuable information about regional needs and available community resources. We provide insights into population health, resource accessibility, and other valuable social indicators of health. This can be used to identify community needs, trends, asset mapping, and service gaps. This information is critical to community planning and supports our community’s service delivery system.
In addition, reporting continues to highlight the meaningful impact of its
programs, partnerships, and community initiatives. Through clear data, detailed activity summaries, and documented outcomes, the reports demonstrate how each effort contributes to advancing the organization’s mission. By capturing both quantitative results and real-world stories, the reporting provides a transparent view of progress, celebrates the work of staff and partners, and helps guide strategic decision making for future growth.
Reports & Articles
Right-Sizing Technology for Your Community Information Exchange: A Practical Guide to Connecting Social Service Data Systems
“We Need to Know These Things”: Use Cases for Combined Social and Clinical Data Among Primary Care-Based Clinical and Social Care Providers
Primary care organizations are increasingly collecting data on patients’ social risks, bringing forth an unprecedented opportunity to present combined health and social data that clinical…
Payments Data & Exchange Standards: Gravity Project Discovery Findings
Beginning in February 2024, the Gravity Project convened more than 20 cross-sector stakeholders to complete a six-week discovery project regarding social care payments data and exchange…
Leveraging Collaboration To Demonstrate How To Effectively Prevent Homelessness
In 2019, 211/CIE San Diego and the Salvation Army secured funding from The Regional Taskforce on
Homelessness (RTFH) to establish a collaborative initiative of 11 service providers with the…
Civitas Networks for Health Announces 2025 Annual Conference Premier Partnership with 211 San Diego
Civitas Networks for Health today announced that 211 San Diego which encompasses Community Information Exchange (CIE) San Diego, and San Diego Health Connect (HIE) will serve as the…
Transforming Community Care through Shared Client Records
The San Diego Region Data Infrastructure Asset Map is a 2024 asset map of the region’s data infrastructure and a collaborative roadmap to guide stakeholders’ efforts to effectively…
Facilitators and barriers to use of the San Diego Community Information Exchange for cross-sector care coordination
The health care sector is increasingly seeking to connect patients who experience socioeconomic needs to social services that can help address those needs. A number of technology tools are being…
Community Information Exchanges Quench Health Data Droughts
The San Diego community exchange is a model of what a CIE can be, and it has sparked a spread of the concept. It coordinates and provides tools and mentorship for a national network of more than 30 other places building their own exchanges. San Diego 211 actually trademarked the term “Community Information Exchange” to head off vendors using the term in a misleading way, Christenson said; other similar efforts across the country use names like “community referral networks.”
Key Challenges for the California Data Exchange Framework
While California’s Data Exchange Framework (DxF) aims to enhance statewide data sharing, success hinges on integrating community-based organizations and focusing on specific use cases. “San Diego County, by and large, is ahead of most of the rest of the state because of their community information exchange, so I think there are pockets where it is working very well,” David Ford, vice president of health information technology at California Medical Association said.
A Blueprint for Action: Convergence Collaborative on Social Factors of Health
It is now widely understood in the United States that more than good health care is needed to achieve good health in communities and households. A growing body of research indicates that many “upstream” factors, from housing conditions and the availability of good nutrition to the availability of social services and basic education, influence a person’s or community’s health status. Some experts estimate that as much as 80 percent of a person’s health status may be the result of such factors. And while addressing social factors helps improve the health of people in all communities, the health benefits of tackling them are especially pronounced in underserved communities.
Client Profile Reports
In August 2017, 211 San Diego moved to a new client data collection platform. The new system stores client information in longitudinal records and captures data in a more robust way to better identify a client’s overall situation. The process for documenting needs also changed, allowing for more needs to be identified per client. Comparisons of raw numbers (e.g. number of clients, number of needs) should be used with caution, as the methodologies have changed over the years.
Regional Client Profile Report for CY25
Regional Client Profile Report for CY24
Regional Client Profile Report for CY23
Regional Client Profile Report for CY22
Regional Client Profile Report for CY21
Regional Client Profile Report for CY20
Regional Client Profile Report for CY19
Regional Client Profile Report for CY18
Regional Client Profile Report FY 16-17
Regional Client Profile Report FY 15-16
Regional Client Profile Report FY 14-15
